Shipping Policy
Shipping costs vary depending on country and location. Standard shipping is a flat rate of $13 AUD for Australia AusPost Express.
International purchases are sent for $25 USD across the rest of the world.
Dispatch
Your order is packed and dispatched within a 48 hour period during business days. If you do not receive an email notification 48hours after placing an order with us, please feel free to raise an enquiry via an email to: [email protected]
You can track your delivery through the Australian Post App https://auspost.com.au/mypost/track/#/search
*Please note: Dispatch times do not account for weekends or public holidays.
General Shipping Information
Feeding Friend takes great pride in shipping our products to you with the assistance of Australia Post. Your order will be dispatched within 48 hours with a tracking number through the Australia Post App.
*While we aim to process orders in 48 hours there sometimes might be delays out of our control.
The current standard delivery timeframes as estimated from Australia Post, these are subject to change with busier periods around peak mail time.
State | Metro Areas | Regional Areas |
QLD | 2-5 Working days | Up to 10 Working days |
NSW | 3-7 Working days | Up to 10 Working days |
SA | 3-7 Working days | Up to 12 Working days |
ACT | 3-7 Working days | Up to 10 Working days |
VIC | 3-7 Working days | Up to 12 Working days |
WA | 3-7 Working days | Up to 12 Working days |
NT | 8-12+ Working days | 12+ Working days |
TAS | 3-7 Working days | Up to 12+ Working days |
Domestic Express Post Shipping Timeframes (As Per Express Post & Parcel Post Information via Auspost website. Last updated 3/10/2022)
WA | 1-2 business days |
VIC | 3-4 business days |
NSW | 2-3 business days |
NT | 3-5 business days |
ACT | 2-3 business days |
SA | 2-3 business days |
QLD | 2-3 business days |
TAS | 2-3 business days |
International Express Posts service updates can be found here:
https://auspost.com.au/service-updates/international-service-updates